About Us:

SOUND-G is a manufacturer engaged in selling high quality guitar parts and accessories.
Company NameSOUND-G, Inc
Representative DirectorTakeshi Sumi
Head Office1-45-7-313 Bessho, Hachioji-shi, Tokyo 192-0363 Japan
Contact InformationE-Mail Address
support@sound-g.net (Inquiry after the purchase)
Phone Number (Mon-Fri 9am to 5pm)
(It's a Skype online number which can be used tomake low-cost internet calls from your mobile or landline.)
International ShipmentsFor all international shipments (including Puerto Rico and U.S. Virgin Islands), we only offer EMS International Priority Express service with guaranteed delivery anywhere in the world within 3 - 7 business days.
Click here for more information about EMS.

Shipping fee depends on the weight of the package and the country of final destination.Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
Payment MethodPayPal
For international orders, we currently only accept PayPal for payment.
Click here for more information about PayPal.
Warranty and Return All return and exchange requests must be made to SOUND-G within 10 days from date of purchase.

All returned product to SOUND-G must be received in like new condition to qualify for a no charge warranty replacement or repair, a full value refund, or full value exchange.Please include all original packaging, paperwork, parts, and tools with your product return.

For shipments refused by the recipient for any reason (except where authorized by SOUND-G), or for shipments returned to SOUND-G for non-payment of Customs Duties and Taxes, product and shipping charges are non-refundable.

We welcome links from other websites. To link with us, please choose the logo or text below and add it to your website.

Logo Description
Logo SOUND-G is a specialty manufacturer which produces and sells guitar tuner knobs made of various premium metals such as sterling silver, in addition to combination materials such as silver and brass on ebony.